PRIVACY POLICY
1. Data Controller
The Data Controller responsible for processing your personal data is:
Hush Atelier
Agata Rudnicka Yashka
TIN (NIP): 5214123518
Address: ul. Przy Bernardyńskiej Wodzie 7/1, 02-943 Warsaw, Poland
Email: thehushatelier@gmail.com
Phone: +48 500 761 993
2. What Data We Collect
Depending on your interaction with the Store, we may collect the following personal data:
Order and Delivery Information
- First and last name
- Billing address
- Shipping address
- Email address
- Telephone number
- Country of residence
Business Customer Information
- Company name
- VAT ID / Tax Identification Number
- Registered business address
Order Information
- Products purchased
- Order history
- Payment status
- Delivery details
- Customer communications relating to orders
Technical Information
- IP address
- Browser type and device information
- Website usage data collected through cookies and analytics tools
3. Why We Process Your Data
We process personal data for the following purposes:
Contract Performance
To:
- process and fulfill orders,
- provide customer support,
- arrange shipping and delivery,
- issue invoices and accounting documents,
- handle complaints, returns, and warranty claims.
Legal Obligations
To:
- comply with accounting and tax regulations,
- maintain legally required business records.
Legitimate Interests
To:
- protect the Store against fraud and abuse,
- maintain website security,
- improve our products and services.
Marketing (where consent is provided)
To:
- send newsletters,
- provide information about new products, collections, promotions, and events.
4. Who Receives Your Data
Your personal data may be shared only to the extent necessary for operating the Store and fulfilling your order.
Payment Service Providers
Payment information is processed by secure third-party payment providers, including:
- Stripe
The Store does not store full payment card details.
Shipping and Logistics Providers
Order and delivery information may be shared with:
- Furgonetka.pl
- courier companies selected through Furgonetka.pl
for the purpose of preparing shipping labels, arranging delivery, and providing shipment tracking.
Accounting Services
Data necessary for accounting, bookkeeping, tax reporting, and invoicing may be shared with:
- Ilona Szabat (accounting services provider)
only to the extent required by applicable accounting and tax regulations.
E-commerce and Website Providers
The Store operates on:
- WordPress
- WooCommerce
Data may be stored within website databases, hosting infrastructure, and related technical services necessary for operating the Store.
Legal Authorities
Data may be disclosed where required by law or by competent public authorities.
5. Data Retention
We retain personal data only for as long as necessary for the purposes described in this Policy.
Generally:
- Order and accounting records are retained for the period required by Polish tax and accounting laws (typically 5 years after the end of the relevant tax year).
- Customer service correspondence may be retained for the duration necessary to resolve inquiries or disputes.
- Marketing data is retained until consent is withdrawn or the data is no longer needed for the stated purpose.
6. International Data Transfers
Some service providers used by the Store may process data outside the European Economic Area (EEA).
Where such transfers occur, appropriate safeguards are implemented in accordance with the GDPR, including contractual protections and legally approved transfer mechanisms.
7. Your Rights
Under the GDPR and applicable data protection laws, you have the right to:
- access your personal data,
- obtain a copy of your data,
- correct inaccurate data,
- request deletion of your data,
- restrict processing,
- object to processing based on legitimate interests,
- withdraw consent at any time where processing is based on consent,
- request data portability,
- lodge a complaint with a competent data protection authority.
Requests relating to personal data may be sent to:
8. Cookies
The Store uses cookies and similar technologies for:
- website functionality,
- shopping cart operation,
- user preferences,
- website security,
- analytics,
- marketing and advertising (where applicable).
Cookies may be disabled through your browser settings, although some website features may not function properly as a result.
9. Security
The Store implements appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss, or destruction.
However, no method of electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.
10. Changes to This Privacy Policy
The Store may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, or technical services.
The version published on the website at the time of use shall apply.